Privacy Policy

1. Introducción

At Ainara Floristas, we value and respect the privacy of our clients and users. This Privacy Policy explains how we collect, use, share and protect the personal information you provide to us through our websitewutach.info and other communication channels. We are committed to protecting the confidentiality and security of your personal data.

2. Identity of the Data Controller

• Owner: José Luis Verdejo López
• CIF: 04844889P
• Address Social: Calle Goya, 141, Madrid, Salamanca, 28009, Spain
• Email Electronic:info@wutach.info

3. Personal Data Collected

We collect and process the following personal data:

• Identification data: Name, surname, email address, postal address, phone number phone.
• Payment details: Information related to payment methods (credit/debit card number, bank details).
• Phone details navigation: IP address, browser type, duration of visit, pages visited, location, among others.

4. Purposes of Processing

We use the personal data collected for the following purposes:

• Order management: Process and manage your purchases and orders, including the delivery of products.
• Customer service: Provide assistance and respond to your queries or requests.
• Commercial communication: Send information about products, services, promotions and events of Ainara Floristas, as long as the user's consent is available.
• Improvement of the service: Analyze the use of the website and improve our services and the user experience .
• Legal compliance: Comply with applicable legal obligations.

5. Legal Basis for Treatment

The processing of personal data is based on:

• Execution of a contract: To manage your orders and provide you with the products and requested services.
• Compliance with legal obligations: To comply with applicable regulations.
• Consent: For sending communications commercial, in those cases where required.
• Legitimate interest: To improve our services and user experience.

6. Data Sharing

Ainara Floristas does not sell, rent or transfer personal data to third parties without the user's consent, except in the following cases:

• Service providers: Empresas que prestan servicios en nuestro nombre (por ejemplo, empresas de mensajería y logística, servicios de pago).
• Legal compliance: When necessary to comply with a legal obligation or to protect our rights or the rights of third parties.

7. International Data Transfers

We do not carry out international transfers of personal data outside the European Economic Area (EEA). If necessary, appropriate security measures will be guaranteed to protect personal data.

8. User Rights

Users have the right to:

• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• Limit the processing of your data in certain circumstances.
• Oppose the processing of your data for reasons related to your particular situation.
• Request the portability of your data to another responsible.

To exercise these rights, the user can contact Ainara Floristas through the emailinfo@wutach.info, providing proof of identity.

9. Data Security

Ainara Floristas adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access.

10. Changes in the Privacy Policy

Ainara Floristas reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as industry practices. Users will be informed of any significant changes through the website or other available means of contact.

11. Contact

For any questions or comments about this Privacy Policy, you can contact Ainara Floristas through emailinfo@wutach.info or by calling on the phone 605284415.